News

I’m so smart I don’t need to prepare for a media interview

by Doug Downs, managing partner There’s no question Chip Wilson, the guy who invented Lululemon, knows his business. He knows his product line and knows his customers.  Chip Wilson knows his stuff. So when he was asked to do an interview with a business media outlet (Bloomberg TV) he naturally accepted the opportunity, but apparently…

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Emotions are stronger than facts: Deal with it

by Doug Downs, managing partner I was reading an article the other day about what the author called “Radical transparency” in Stakeholder Engagement. The overall premise of the article was that with social media and Internet search engines today stakeholder engagement has become far more complex than perhaps just 10 or 20 years ago. I…

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‘Get a clean shirt’: The challenge to define public relations

by Derek Logan, communications advisor Classic movie lovers might remember this scene from the 1956 Gregory Peck drama The Man in the Grey Flannel Suit. Peck plays a middle-aged Wall Street type looking for a change in his job. A fellow co-worker tells him there is an opening in the public relations department which will…

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Face-to-face today, interface-to-interface tomorrow

by Doug Downs, managing partner I learned this exercise early in my public consultation career some 15 years ago. Two participants sit back to back, with one describing verbally a scene on a piece of paper to the second person who must draw what the first person is describing without seeing it. Inevitably what the second…

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The Superman of southern Alberta

When the floods hit southern Alberta, the man who looks more like Clark Kent, Calgary’s Mayor Nenshi, stepped forward to take on a communications role that has clearly created his legacy. As everyone knows, this June the Bow and Elbow rivers that run through Calgary surged over their banks and swamped the downtown and low-lying…

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