By Doug Downs, managing partner Public and stakeholder engagement is definitely overrated these days. We live in an age in which subject matter experts, like engineers and lawyers and doctors – even politicians – have to constantly stage faux engagement events to convince regulators and the public as a whole that they are “listening” and…
Posts Tagged: stakeholder engagement
The thin line between internal and external communications
by Derek Logan, communications advisor Ask enough professional communicators the difference between internal and external communications and most will tell you there isn’t one. Many say internal and external communications are two sides of the same coin, and that most internal messaging eventually becomes external. A boundary between an organization and the public is porous….
Emotions are stronger than facts: Deal with it
by Doug Downs, managing partner I was reading an article the other day about what the author called “Radical transparency” in Stakeholder Engagement. The overall premise of the article was that with social media and Internet search engines today stakeholder engagement has become far more complex than perhaps just 10 or 20 years ago. I…