Posts Tagged: tips

The thin line between internal and external communications

by Derek Logan, communications advisor Ask enough professional communicators the difference between internal and external communications and most will tell you there isn’t one. Many say internal and external communications are two sides of the same coin, and that most internal messaging eventually becomes external. A boundary between an organization and the public is porous….

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I’m so smart I don’t need to prepare for a media interview

by Doug Downs, managing partner There’s no question Chip Wilson, the guy who invented Lululemon, knows his business. He knows his product line and knows his customers.  Chip Wilson knows his stuff. So when he was asked to do an interview with a business media outlet (Bloomberg TV) he naturally accepted the opportunity, but apparently…

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Is your crisis communications plan ready?

Few of us like to think about the unthinkable. That breath-halting moment when a critical part breaks or a human error sends a company or organization scrambling to save lives and protect staff and customers. While most companies have safety plans and emergency response plans of some form, many do not have crisis communications plans….

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