News

Emotions are stronger than facts: Deal with it

by Doug Downs, managing partner I was reading an article the other day about what the author called “Radical transparency” in Stakeholder Engagement. The overall premise of the article was that with social media and Internet search engines today stakeholder engagement has become far more complex than perhaps just 10 or 20 years ago. I…

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‘Get a clean shirt’: The challenge to define public relations

by Derek Logan, communications advisor Classic movie lovers might remember this scene from the 1956 Gregory Peck drama The Man in the Grey Flannel Suit. Peck plays a middle-aged Wall Street type looking for a change in his job. A fellow co-worker tells him there is an opening in the public relations department which will…

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Face-to-face today, interface-to-interface tomorrow

by Doug Downs, managing partner I learned this exercise early in my public consultation career some 15 years ago. Two participants sit back to back, with one describing verbally a scene on a piece of paper to the second person who must draw what the first person is describing without seeing it. Inevitably what the second…

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The Superman of southern Alberta

When the floods hit southern Alberta, the man who looks more like Clark Kent, Calgary’s Mayor Nenshi, stepped forward to take on a communications role that has clearly created his legacy. As everyone knows, this June the Bow and Elbow rivers that run through Calgary surged over their banks and swamped the downtown and low-lying…

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New partner joins JGR Communications

Doug Downs, an experienced communications professional with more than 25 years in media, communications and project management, today joins JGR Communications as Managing Partner. Doug’s experience includes roles in stakeholder and media relations for large utilities and energy companies. “Doug exemplifies the ‘clear strategy, powerful narrative’ philosophy of JGR Communications,” says Jim Rudolph, President and Founding Partner. “Doug…

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Is your crisis communications plan ready?

Few of us like to think about the unthinkable. That breath-halting moment when a critical part breaks or a human error sends a company or organization scrambling to save lives and protect staff and customers. While most companies have safety plans and emergency response plans of some form, many do not have crisis communications plans….

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